Terms and Conditions

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BOOKINGS AND CONSULTATIONS

• Each booking will receive a confirmation email with the digital consultation form to be filled out within the next 24hrs of the booking.

• Prepaid packages, also called “Series”, are not transferable to another person or to another treatment. 

• All prepaid packages have an expiry date. We will not extend expiry dates for prepaid packages. NO Exceptions.

• We will conduct only business matters with clients during pre-consultation, consultation and treatment time. Personal and Private information will not be discussed as we focused on the clients needs and relaxing experience.

FACIAL SERVICES

• Depending on the facial service you schedule with Vertex Asthetics, few steps may be required prior to your appointment. 

• Chemical Peels:

1. Avoid using active anti-aging and acne products 1 week before the appointment.
2. Drink plenty of water for 7 days will prepare the skin for chemical resurfacing. 
3. The use of SPF is mandatory after chemicals peel with proper aftercare. 

• For Microneedling:

1. Avoid active anti-aging serums before an appointment.
2. Avoid physical exfoliation and chemical 72 hours prior to your treatment. 

• No wear contact lenses for facial appointments.

LASER TREATMENTS

• Regardless the Laser/DPC/RF OR IR you will require to increase water intake to keep the skin hydrated and to maximize results.

• Sun exposure needs to be avoided before, after and between sessions. To ensure you are protected from sun exposure, you will advice to use of any  Sunscreen SPF 30+ or SPF 50+.  (No matter the skin ethnicity or skin type).

•  For Hair Removal you must shave prior appointment. If you failed to do so a fee will be charged for that extra time or appointment will be reschedule and late cancellation fee will be applied. 
• Patch Test will be performed for every photofacial to ensure parameters as every skin responds differently.